For current shipping destinations, charges and delivery estimates, please contact us before ordering. Shipping details will be confirmed for each order.
What is your return policy?
Please review our Returns page and contact us before sending any item back. Eligibility and return instructions are confirmed by our team for each order.
Do you offer international shipping?
International delivery availability can vary. Contact us with your destination and the item you want before placing an order so we can confirm current options.
What payment methods do you accept?
Payment methods will be confirmed at checkout or directly by our team when your order is accepted. Contact us before ordering if you need a specific payment option.
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment via PayPal.
How do I track my order?
If tracking is available for your shipment, our team will share the tracking details after dispatch. You can also contact us with your order number for an update.
Can I cancel my order?
Contact us as soon as possible with your order number. Cancellation may be possible only before the order has been processed or dispatched.
Do you have a size guide?
Size information will be shown with each product when available. For help choosing a size, send us the product name or photo by WhatsApp at +92 304 7952322.
Yes, we offer a size guide on our website to help you find the right fit for your body type. If you have any questions about sizing, please don't hesitate to contact our customer service team for assistance.
How do I contact customer service if I have a question or concern?
Call or WhatsApp +92 304 7952322, email zacollection@yahoo.com, or visit Gold Crest Mall, DHA Phase 4, Lahore. Boutique hours are Monday to Friday, 10:00 AM to 6:00 PM.